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Dealing with others     
isn't always easy...

In fact it's one of the biggest day-to-day challenges we face. Learn More
Shauna provides simple solutions
to confidently meet
the challenge of
dealing with others
Speaker      Trainer      Presenter
Communication Skills
One of the biggest liabilities in the workplace is the inability to clearly communicate. Direct tactful communication reduces misunderstandings and missed deadlines. Meet client expectations and increase profits through improved communication.
"Shauna was great to involve participants and personalize the presentation. It was very helpful to use our work related scenarios for examples. The ideas presented help me deal with employees' behavior and to correct it. Great information!"
    - L. Woffinden, Fourth District Court
Conflict Management
Conflict is expensive. Mismanaged conflict decreases productivity, wastes valuable time, and distracts employees and supervisors. Dealing with difficult people and understanding another's perspective are skills everyone can use to manage conflicts and save money.
"I have learned how to be more assertive, open and honest in dealing with difficult situations and people. I can use what I've learned everyday as a supervisor. This has been excellent help!"
    -S. Jones, Chief Deputy Clerk
Change
Change is ongoing. While you may not be able to change the circumstances around you, you can change your thinking. People with positive and accurate "thinking skills" are better able to adjust to ongoing changes, deal with unexpected challenges and reduce negative thinking habits.
"This program helped me improve my management skills. It was a completely positive, fun experience. It was more than I expected! I appreciated the partner-practicing exercises. This was the BEST interactive training I've ever participated in."
    -K. Hansen, Assistant Clerk of Court
NSA

Contact Information
TEL: (801) 426-9200
FAX: (801) 764-0262
E-mail: info@shaunakellyward.com

©2008-2009 Shauna Kelly-Ward