About Shauna...
Connects with her Audience She uses warmth, enthusiasm, and expertise to inspire people to make positive changes in their work and personal lives. Shauna shares insightful experiences that are often as entertaining as they are informative.

Speaks from Experience Shauna has 25+ years in teaching interpersonal communications, human relations, anger management and professional development.

Tackles difficult subjects with Humor and Insight Shauna tackles difficult subjects such as Conflict, Communication, Listening, Change, Thinking Errors and Dealing with Negative People with humor, insight and simple-to-implement solutions that can be used at once! Her audiences are frequently surprised at how these topics can be relevant, fun, educational and entertaining, all at the same time!

Engages her audience with Hands-On Training Her creative and unique approach is highly interactive, and packed full of practical hands-on training. Shauna's focus is on "training not telling." We all learn by doing! People learn and retain information best when they can PRACTICE new concepts in a safe environment.

Promotes Positive Change Shauna offers exceptional professionalism and effective customization so that each program becomes an unforgettable learning event. Her humor-filled presentations are packed with practical information that promotes positive change in individuals and organizations. Whether it's a keynote address, on-site training, or a breakout session, you will be captivated by Shauna's rare ability to educate, entertain and motivate.
"Shauna Kelly-Ward is one of the best speakers we have ever had do an event for us. Not only was her presentation excellent- her people skills are amazing. She did her homework into our industry and presented such accurate, relevant and persuasive material that one would have guessed she had been an apartment professional for decades. She has an exuberant style, impeccable preparation and fabulous personality to liven up any event. We are definitely going to be bringing Shauna back many times to speak to this group and others."

L. Paul Smith
Executive Director
Utah Apartment Association



Let's face it -- dealing with others isn't always easy. In fact, if you're like most people, it's one of the biggest day-to-day challenges you face.

The ability to communicate effectively with different types of people in a variety of settings is the most valuable skill an employee can possess.

Employees must be trained in relating and interacting with one another, their supervisors and customers. What you may not know is that effective interpersonal skills can be learned, just like any other skill.

Organizations that invest in strengthening their employees' interpersonal effectiveness are making a smart investment that ultimately affects the bottom line.

Shauna gives organizations the critical tools to help all employees build essential interpersonal communication skills that make a significant difference to the organization's overall success.

Participants learn practical, proven techniques for communicating effectively in diverse situations and with all kinds of people. Each session is designed to encourage open discussions, along with concrete hands-on activities to practice the principles taught.


"I really enjoyed your enthusiasm and knowledge. I liked feeling comfortable when sharing information. Shauna made a safe and comfortable environment which made it easier to share information."
Jeremy
8th District Court

Great group interaction! I like that you let us talk and add to the class. It was easy to talk and participate. You let us add input and you used what we said, making us feel like what we said was important and you listened.
Chet
Dept of Workforce Services


Shauna's Clients Include

Utah County Jail
Hill Air Force Base
Clemson University
Utah Judicial Institute
Jean Brown Research
Nature's Sunshine
Mountainland Headstart
Intermountain Health Care. Inc.
UVSC Police Department
Mountain West Campus Police
Fourth District Court, State of Utah
Domestic Violence Advocates
Utah Valley State College
Utah Apartment Association
Women in Technology
Officer Awareness
8th District Court- State of Utah
Mary Kay Cosmetics, Inc
5th district Court
Dept of Workforce Services




NSA

Contact Information
TEL: (801) 426-9200
FAX: (801) 764-0262
E-mail: info@shaunakellyward.com

©2008-2009 Shauna Kelly-Ward