About Shauna...
Connects with her Audience
She uses warmth, enthusiasm, and expertise to
inspire people to make positive changes in their work and personal lives. Shauna shares insightful experiences that are often as entertaining as they are informative.
Speaks from Experience
Shauna has 25+ years in teaching interpersonal communications, human relations, anger management and professional development.
Tackles difficult subjects with Humor and Insight
Shauna tackles difficult subjects such as Conflict, Communication, Listening, Change, Thinking Errors and Dealing with Negative People with humor, insight and simple-to-implement solutions that can be used at once! Her audiences are frequently surprised at how these topics can be relevant, fun, educational and entertaining, all at the same time!
Engages her audience with Hands-On Training
Her creative and unique approach is highly interactive, and packed full of practical hands-on training. Shauna's focus is on "training not telling."
We all learn by doing! People learn and retain information best when they can PRACTICE new concepts in a safe environment.
Promotes Positive Change
Shauna offers exceptional professionalism and effective customization so that each program becomes an unforgettable learning event. Her humor-filled presentations are packed with practical information that promotes positive change in individuals and organizations.
Whether it's a keynote address, on-site training, or a breakout session, you will be captivated by Shauna's rare ability to educate, entertain and motivate.|
"Shauna Kelly-Ward is one of the best speakers we have ever had do an event for us. Not only was her presentation excellent- her people skills are amazing.
She did her homework into our industry and presented such accurate, relevant and persuasive material that one would have guessed she had been an apartment
professional for decades. She has an exuberant style, impeccable preparation and fabulous personality to liven up any event. We are definitely going
to be bringing Shauna back many times to speak to this group and others."
L. Paul Smith |
Let's face it -- dealing with others isn't always easy. In fact, if you're like most people, it's one of the biggest day-to-day challenges you face.
The ability to communicate effectively with different types of people in a variety of settings is the most valuable skill an employee can possess.
Employees must be trained in relating and interacting with one another, their supervisors and customers. What you may not know is that effective interpersonal skills can be learned, just like any other skill.
Organizations that invest in strengthening their employees' interpersonal effectiveness are making a smart investment that ultimately affects the bottom line.
Shauna gives organizations the critical tools to help all employees build essential interpersonal communication skills that make a significant difference to the organization's overall success.
Participants learn practical, proven techniques for communicating effectively in diverse situations and with all kinds of people. Each session is designed to encourage open discussions, along with concrete hands-on activities to practice the principles taught.
"I really enjoyed your enthusiasm and knowledge. I liked feeling comfortable when sharing information. Shauna made a safe and comfortable environment which made it easier to share information."
Great group interaction! I like that you let us talk and add to the class. It was easy to talk and participate. You let us add input and you used what we said, making us feel like what we said was important and you listened.
Shauna's Clients Include



